Kennicott 1/4 Zip Sweater

At Afterglow Market, we aim to make your shopping experience as seamless as possible. Here's what you need to know about our shipping:

Free Shipping

Enjoy free shipping for orders totaling $100 or more when using economy shipping.

Fast Dispatch

We pride ourselves on speedy service. Most orders are dispatched within one business day, and if possible, on the same day.

Transit Times

Our estimated transit times typically range from 5 to 8 business days. Please note that this may vary based on your location and selected shipping method.

Shipping Rates

For orders under $100 and packages weighing less than 1lb, we offer a flat rate of $6.20 using USPS First Class.

For orders over 1lb but under 5lbs, we provide a flat rate of $9. We may use either UPS or USPS for this option.

For orders exceeding 5lbs, we charge a flat rate of $12 and use either UPS or USPS, ensuring the most cost-effective and efficient delivery method.

Rest assured, your orders are in good hands. If you have any questions, please contact customer support.

Customer Support: You can email us at support@afterglowmarket.com or submit a request through the Contact Us page on our website.

This policy is subject to change without notice and was last updated on 14th September, 2023.

At Afterglow Market, we strive to ensure that our customers are 100% satisfied with their purchases. If for any reason you are not satisfied, please review our return policy outlined below.

New and Preowned:

Items can be returned within 14 days from the date of purchase with a receipt for a refund to their original payment method, provided the items are in their original condition, unworn, unwashed, and with all original tags attached. 

Items can be returned within 30 days from the date of purchase with a receipt for exchange or store credit, provided the items are in their original condition, unworn, unwashed, and with all original tags attached.

Exclusions:

Gift Cards, Clearance, and Markdown Items

All sales are final for gift cards, clearance, and markdown items.

Seasonal Storewide Promotions

Items can be returned within 30 days from the date of purchase with a receipt for exchange or store credit, provided the items are in their original condition, unworn, unwashed, and with all original tags attached.

BOGO (Buy One, Get One) Promotions

Faulty Goods:

If you believe an item is faulty, please contact our customer service team before shipping the product back to us. Alternatively, you can bring the item into our store. We reserve the right to examine the item and determine whether it's faulty.

Process:

To initiate a return for items purchased online, please contact our customer service team with the item(s) you wish to return and the reason for your return. We will then provide instructions for returning your item(s). You can also return items by bringing them directly into the store.

Return Shipping: 

For online orders, we will cover the cost for the shipping associated with returning your item(s). The returned item(s) remain your responsibility until they reach us. 

Customer Support:

You can email us at support@afterglowmarket.com or submit a request through the Contact Us page on our website.

We thank you for your understanding and cooperation. We are committed to ensuring that you have an enjoyable shopping experience at Afterglow Market. If you have any questions or concerns regarding your return, please do not hesitate to contact us.

Afterglow Market reserves the right to refuse any exchanges that do not comply with these terms and conditions. This policy is subject to change without notice and was last updated on 20th November, 2023.